Shipping policy

Shipping Policy

Last Updated: July 2026

At ZIVON Jewels, we are committed to delivering your jewelry safely, securely, and on time. Every order is carefully inspected, packed, and shipped with the utmost care to ensure it reaches you in perfect condition.

Shipping Coverage

We currently deliver across India. International shipping may be introduced in the future.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During festive seasons or sale events, processing may take slightly longer.

Delivery Timeline

Estimated delivery after dispatch:

Metro Cities: 2–4 Business Days
Tier 2 & Tier 3 Cities: 3–6 Business Days
Remote Locations: 5–8 Business Days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

Free Standard Shipping on all prepaid orders across India.
Any applicable shipping charges for special delivery services will be displayed during checkout before payment.

Order Tracking

Once your order is shipped, you will receive:

Email confirmation
SMS/WhatsApp notification (if available)
Tracking ID and courier details

You can use the tracking link to monitor your shipment in real time.

Cash on Delivery (COD)

Cash on Delivery is available for selected PIN codes.

ZIVON Jewels reserves the right to contact customers for order verification before dispatching COD orders.

Packaging

Every ZIVON Jewels order is packed in:

Premium jewelry box
Protective outer packaging
Tamper-proof courier bag

This ensures your jewelry reaches you safely and securely.

Delivery Attempts

Our courier partner will attempt delivery up to three times. If the package cannot be delivered due to an incorrect address, unavailable recipient, or refusal to accept delivery, the order may be returned to us.

Additional shipping charges may apply for re-dispatch.